Privacy policy
Last updated: July 6, 2025
At VELLERI, your privacy is important to us. This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from our store. Our website is powered by Shopify, which helps us operate securely and smoothly.
When you use our site, you’re agreeing to the practices described in this policy.
Information We Collect
We may collect personal information such as your name, email, phone number, shipping and billing address, payment details, account preferences, order history, device and browser data, and any messages or interactions you have with our team.
This information is collected when you make a purchase, create an account, contact us, or browse the site.
How Your Information Is Used
We use your information to process and fulfill orders, manage your account, provide customer support, send order updates, and improve your experience on our website. It also helps us prevent fraud, ensure the security of our services, and comply with legal obligations.
With your consent, we may send occasional marketing emails. You can unsubscribe at any time.
Third-Party Services
We work with trusted third-party partners like Shopify, payment processors, shipping providers, and analytics tools. These partners only access your information when necessary to perform their services.
We do not sell your personal information.
Cookies and Tracking
Our website uses cookies to remember your preferences, enhance your browsing experience, and understand how visitors interact with the site. By using our site, you consent to the use of these technologies.
To manage or opt out of certain cookies, you can adjust your browser settings or visit the Shopify Privacy Portal.
Data Security and Retention
We take appropriate steps to protect your personal data, but no method is 100% secure. Your account credentials should be kept private. We retain your information only as long as needed to provide our services and fulfill legal or business obligations.
Your Rights
Depending on where you live, you may have rights to access, correct, or delete your personal information. You may also have the right to withdraw consent, opt out of targeted advertising, or request a copy of your data.
If you'd like to exercise any of these rights, please email us at info@vellerijewelry.com. We may need to verify your identity before proceeding.
International Users
If you’re accessing our site from outside the United States, please note your information may be transferred and processed internationally. We rely on recognized safeguards, such as Shopify’s Standard Contractual Clauses, to ensure your data is protected.
Children’s Privacy
Our website is not intended for children under 16. We do not knowingly collect personal data from minors.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we’ll revise the “Last updated” date above. We encourage you to review this page periodically.
Contact Us
If you have questions about this policy or your data, please email us at info@vellerijewelry.com or reach out through our website’s contact form.